This is the lovely error message that I get from Skype now that my account has been suspended because I tried to add more credits while I was overseas.

I dont mind that they have fraud control.  I worked for debt resolution company and I understand the need to make sure that every payment is valid and controls are in to catch fraudulent purchases.  However, GIVE ME A WAY TO FIX IT PROMPTLY!!!

Their idea of contacting customer support is for me to send them an email and wait for a response.  It’s been a week already, and I still haven’t heard anything from customer support.  God forbid that this service was someone intimately tied to how I did business.  I know some people who have considered using this service as a part of their business.

So my first tip of the day:  Don’t use skype for business purposes (i’m so frustrated right, I would say don’t use skype at all).  Customer support is an important feature when evaluating a vendor for your company.

My second tip of the day:  If you get frustrated, take the error message that you get, create a blog post about it, so when other people google that error message they get your blog post.